3P Advisory undertakes community engagement, stakeholder engagement, social research and program evaluation for its own purposes and as commissioned by its clients. Our clients include state government agencies, local councils, not-for-profit organisations, universities, and/or commercial organisations. From time to time, we use sub-contractors to work with us. Any sub-contractors engaged are required to comply with the 3P Advisory ERIPP.
3P and Associates and 3P Advisory (ACN 602 462 546) respects and upholds your rights under the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (Cth) (Privacy Act). For more information about the Privacy Act, visit the Office of the Australian Information Commissioner (OAIC) website: www.oaic.gov.au.
3P Advisory is a member of the International Association for Public Participation and as such, uses training, guidance, principles, and best practice to guide our engagement and research work with members of the public.
The ERIPP lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.
3P Advisory collects personal information as part of its regular community/stakeholder engagement and social research activities. We occasionally collect Sensitive Information (see below). The terms Personal Information and Sensitive Information are used in the Privacy Act and are explained below.
As part of our community engagement and/or social research we are likely to collect your personal information. The Privacy Act defines personal information as: “information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable.”
The Office of the Australian Information Commissioner (OAIC) cites the following as common examples: individual’s name, signature, address, telephone number, date of birth, and commentary or opinion about a person. We may collect any of the above information as well as any other personal information that is sufficiently relevant to the topic of the community/stakeholder engagement social research. This includes basic demographic data about you that helps to inform the demographic profile of participants in engagement or research activities we undertake.
Given the nature of the engagement and/or social research work conducted by 3P Advisory, it is not always practicable for community/stakeholder or research participants to remain anonymous or to use pseudonyms.
We occasionally collect sensitive information from you. The OAIC APP Guidelines define sensitive information as: “information or an opinion (that is also personal information) about an individual’s:
- racial or ethnic origin
- political opinions, membership of a political association
- religious beliefs or affiliations
- philosophical beliefs
- membership of a professional or trade association, membership of a trade union
- sexual orientation or practices
- criminal record, and
- health information about an individual, genetic information (that is not otherwise health information)".
If a client requests 3P Advisory to undertake engagement or research functions that require Sensitive Information to be collected, we work with either a Qualified Professional Researcher (QPR) and/or undertake an ethics assessment through a recognised University Ethics Committee process and work and receive guidance and supervision with ethics certified researchers in this aspect of our work.
3P Advisory will generally collect your personal information directly from you in the course of you participating in our community engagement, research and/or evaluation activities.
Participation in our engagement and research and/or evaluation activities is voluntary.
We may also from time to time receive personal information about you from third parties for the purpose of conducting social research on behalf of that organisation.
We may also collect personal information from public phone directories, commercial or consumer listings, data organisations and respondent recruitment agencies.
We may also collect personal information if you are expecting a response from us. For example, if you have questions about a specific community engagement or social research project and we need to respond to you.
Data Collection and Security
3P Advisory will take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our engagement platform or website and to protect such information from loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction.
3P Advisory will destroy or de-identify your personal information as soon as reasonably practicable once it is no longer required to complete the community/stakeholder engagement or social research for which it was collected. We may, in certain circumstances, be required by law to retain your personal information after our research has been completed. In this case your personal information will continue to be protected in accordance with this Policy
Questions, Feedback and/or Complaints
If you have any questions or feedback about the ERIPP or believe that we have at any time failed to keep one of our commitments to you to handle your personal information in the manner required by the Privacy Act then we ask that you contact us immediately at:
We will respond within 30 days. If you are emailing with a complaint, we will advise whether we agree with your complaint or not. If we do not agree, we will provide reasons. If we do agree, we will advise what (if any) action we consider it appropriate to take in response.
If you are not satisfied after having contacted us and given us a reasonable time to respond, then we suggest that you contact the Office of the Australian Information Commissioner by:
- Phone: 1300 363 992 (local call cost but calls from mobile and pay phones may incur higher charges).
- If calling from overseas (including Norfolk Island): +61 2 9284 9749
- TTY: 1800 620 241 1800 620 241 (this number is dedicated to the hearing impaired only, no voice calls)
- TIS: Translating and Interpreting Service: 131 450 (If you don’t speak English or English is your second language and you need assistance, ask for the Office of the Australian Information Commissioner)
- Post: GPO Box 5218 Sydney NSW 2001
- Fax: +61 2 9284 9666
- Email: email@example.com